Update - THURSDAY 6th. Codes have now been sent to all members. Please check your Private messages.
 
 
A quick FAQ for folks who haven't taken part in one of our presales before...


WHAT IS A PRESALE?

We give Iron Maiden Fan Club members the opportunity to buy tickets ahead of the general public.


WHEN IS THIS HAPPENING? 

The Barcelona & Bilbao presale is on Friday 7th March, starting at 10am CET and ending at 10pm CET.


HOW MANY TICKETS CAN I BUY?

We've set the limit at 4 tickets per show. 


OK - SO HOW DO I TAKE PART?

All fanclub members will be sent an individual pre-sale code, which you enter into the ticketing site to buy your tickets. You will be sent full instructions on what to do, including links to the ticketing site(s). Your code will arrive in your Private Message box - it is NOT sent by email.


WHEN WILL I GET MY CODE?

Codes have now been sent to all members. Please check your Private Messages.
If you've only just joined the FC, please allow 30 minutes for your code to arrive before contacting us.

 

I DON'T KNOW IF I'M A FANCLUB MEMBER OR NOT.

Easy test - click here - and login with your username and password. If your membership has expired, you will see a message telling you that, and you won't be able to read forum posts. If your membership is active, you'll get the whole forum as normal. 


CAN I JOIN NOW?

You certainly can. Just click here.  


I'M CONFUSED. HELP ME.

Need help? Send us an email and we'll sort out your problem (please include as much detail as possible - your IMFC username is particularly important!). Don't leave it til the last minute, if you've got a problem, tell us now.  And please remember that we're UK-based human beings and do have to sleep and eat and things like that!

Please make sure you email us using the link above, please do not mail the fanclub or the shop directly as the mails go to different people and it will only delay us helping you.


THERE'S SOMETHING IMPORTANT I SHOULD KNOW, ISN'T THERE...

Yup. Your pre-sale code is sent to you by private message. Not by email, but by PRIVATE MESSAGE.

We'll just say that a third time to be absolutely clear...

P R I V A T E  M E S S A G E.

You can access your Private Message box by going here.  I might sound like a broken record, but there's always someone who tells me I've ruined their entire life because they were looking in their email. We use private message because there are no issues with spam/junk filters, bouncebacks or anything like that.


 

ISN'T THERE LOTS OF GNARLY SMALL PRINT I SHOULD READ?

Of course there is! Here you go:

Pre-sale codes allow fan club members to access the ticket agent's website ahead of the general public, giving them the opportunity to purchase their tickets early. They do not guarantee a ticket.

Tickets can only be purchased via the ticket agent's website - there is no facility for fanclub members to buy pre-sale tickets over the phone.

Ticket agents will require members to use a credit/debit card to purchase.

The ticketing websites have been tested with the most popular operating systems and web browsers. We cannot take any responsibility for problems with these external sites or with issues on your own computer that cause you to be unable to access the pre-sale.

The ticketing websites may only be available in the appropriate language for the country they're in.




 


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